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Shipping Policy

Shipping is available only for provinces of Quebec and Ontario at the moments.

Flat shipping Rate of $9.95.

Estimated delivery time is between 5-10 business days depending on your location.

CANCEL OR MODIFY AN ORDER

You can cancel or modify your order if it has not been shipped. Please contact us at info@cafedepot.ca

HAVE NOT RECEIVED YOUR PACKAGE?

Please contact us immediately to evaluate the case and investigate with our delivery partner.

info@cafedepot.ca

RETURN Policy

All products are final sale.

In case of receiving a damaged or wrong product, it will be our pleasure to replace it with the same item. Please contact us within 2 days from the date you received your order at

info@cafedepot.ca

At the moment, we are not able to exchange accessories due to Covid-19 safety measures.

Coffee Subscription: We guaranty the freshness and quality of our products.

If there is any error in your order please contact us at info@cafedepot.ca as soon as possible to evaluate the possibilities.

IN STORE PICKUP POLICY

When your order is ready for pickup at the selected store, you will receive an email notification. Please allow 2-3 business days.

We keep your order for ONLY 7 DAYS from the date you receive the pickup notification email.

If you don’t to pickup after 7 days, your order will be canceled automatically, and a $10 fee will be deducted from the total order amount.

Same return policy applies to in store pickup orders.

All products are final sale.

In case of receiving a damaged or wrong product, it will be our pleasure to replace it with the same item. Please contact us within 2 days from the date you received your order at

info@cafedepot.ca

Online only products are not available for in store pickup.